/ Team Cognitive Load as a metric to measure Platform impact

Description

Measuring Platform impact is challenging, non-obvious, and involves custom solutions when we go beyond DORA metrics, and yet critical to prove the value it delivers to the whole organization. Inspired in Team Topologies approach, we see how Team Cognitive Load can be used as proxy metric to measure platform impact at technical and human level. In this session, we will see a real world example of how team cognitive load drove the creation of a platform team, and how its impact was measured and scaled within the organization.

Session 🗣 Intermediate ⭐⭐ Track: Agile, leadership, diversity (Management techniques, diversity and inclusivity, ...)